User Interview Synthesis Skill

User Interview Synthesis Skill

Transform raw interview transcripts into a structured synthesis document that surfaces themes, pain points, and actionable insights.

Required Inputs

Ask the user for these if not provided:

• Interview transcripts or notes (even rough notes work)
• Number of participants and their profiles (role, company size, context)
• Research questions (what was the study trying to answer?)
• Date range of research (for context)

Process

1. Read all provided transcripts fully before drawing conclusions
2. Identify recurring themes (minimum 3 mentions to qualify as a theme)
3. Categorize findings into: Pain Points, Workflow Insights, Feature Requests, Delight Moments
4. Select 2-3 verbatim quotes per theme that best represent the pattern
5. Draft "So What" implications for each theme — what does this mean for the product?
6. Validate — Confirm every theme has quotes from at least 3 participants. Flag any insight resting on fewer as low-confidence.

Output Structure

Research Synthesis: [Study Name]

Participants: [n] Date Range: [dates] Research Questions: [list]

Theme 1: [Theme Name]

• Summary (2-3 sentences)
• Supporting quotes (from at least 3 participants)
• Implication for product

[Repeat for each theme]

Low-Confidence Signals (1-2 participants only)

[Findings worth tracking but not acting on yet — note what further research would confirm or deny]

Recommended Next Steps

[Specific, actionable recommendations based on findings]

Deeper Materials

This skill ships with support files — use them when they are available:

• references/coding-transcripts.md — Coding Interview Transcripts Without Losing the Signal. Apply it while producing the output; it carries the calibration and judgment calls the method summary above compresses.
• templates/per-session-capture.md — a fill-in version of the deliverable with the quality gates inline. Offer it when the user wants to work the document themselves rather than have it generated.

Scoring Rubric (0–40)

Score any output of this skill before handing it over; 32+ is ship-quality.

Dimension	0	5	10
Evidence traceability	Themes asserted with no quotes or participant attribution	Most themes carry quotes, but some rest on 1–2 participants or unattributed paraphrase	Every theme carries verbatim quotes from ≥3 distinct participants, with frequency counts ("6 of 9") consistent with the roster
Implication actionability	Implications restate the observation ("users find X frustrating")	Implications gesture at direction but name no decision, owner, or change	Every implication enables a specific product decision someone could act on this quarter
Contradiction honesty	All findings conveniently support the sponsor's hypothesis; inconvenient data absent	Contradictory evidence present but buried or softened; both-ways quotes trimmed to the helpful half	Findings that contradict the hypothesis are surfaced prominently, and ambiguous quotes are kept whole with the tension flagged
Signal separation & question coverage	Single-source anecdotes mixed into main themes; research questions ignored	Low-confidence signals segregated but with no follow-up path, or one research question left unaddressed	Every 1–2-participant signal sits in its own section with the cheap test that would confirm it, and every research question gets an explicit answer — including "inconclusive"

Quality Checks

• Every theme is supported by quotes from at least 3 participants
• Implications connect to specific product decisions, not just observations
• Researcher bias check: no leading language, findings don't all support one hypothesis
• Single-source signals are flagged separately, not mixed into main themes
• Research questions from the study brief are each addressed (even if the answer is "inconclusive")

Anti-Patterns

• Do not mix single-source signals into main themes — insights cited by only one participant must be flagged separately
• Do not write implications that are observations restated rather than product decisions enabled
• Do not include themes that only support the project hypothesis — contradictory findings must be surfaced, not omitted
• Do not present findings without quotes — every theme requires verbatim evidence from at least 3 participants
• Do not leave research questions unanswered — each question from the study brief must be explicitly addressed, even if the answer is inconclusive