| 1 | --- |
| 2 | name: 06-ugc-egc-brief-global |
| 3 | description: "Use when someone outside the marketing team has to film — a customer for UGC, an employee for EGC, or a paid creator or KOC — and needs a brief: talking points, shooting guide, do and do-not list, usage rights, deliverables, and batch management. Trigger on 'UGC brief', 'creator brief', 'KOC brief', 'brief for employee videos', 'what do I tell the influencer', 'we hired a creator to film'. Also use when the user asks how to get customers to make videos for the brand. Not for — a script the team writes and shoots itself, see `04-script-video-global`; edit direction for footage already shot, see `44-video-editor-brief-global`; posting inside communities, see `38-community-seeding-global`." |
| 4 | metadata: |
| 5 | version: 1.0.1 |
| 6 | category: content |
| 7 | license: MIT |
| 8 | triggers: |
| 9 | - "creator brief" |
| 10 | - "UGC brief" |
| 11 | - "EGC brief" |
| 12 | - "employee video guide" |
| 13 | - "KOC brief" |
| 14 | - "seeding brief" |
| 15 | - "creator management" |
| 16 | related: |
| 17 | - 04-script-video-global |
| 18 | - 05-ad-copy-global |
| 19 | - 01-content-calendar-global |
| 20 | - 03-performance-review-global |
| 21 | --- |
| 22 | |
| 23 | # UGC / EGC / KOC Brief (Global) |
| 24 | |
| 25 | ## Information gathering |
| 26 | |
| 27 | Ask up to 4 questions before creating the brief: |
| 28 | |
| 29 | 1. **What product / service?** Short description, USP, price, target customer. |
| 30 | 2. **Which creator type?** UGC (real customer), EGC (employee), KOC (paid creator). Default: UGC. |
| 31 | 3. **Content goal?** TOFU (awareness), MOFU (persuasion), BOFU (close). Number of videos needed. |
| 32 | 4. **Budget and timeline?** Budget per video, video delivery deadline, campaign duration. |
| 33 | |
| 34 | --- |
| 35 | |
| 36 | ## Core principles |
| 37 | |
| 38 | ### Distinguishing 3 creator types |
| 39 | |
| 40 | | Criterion | UGC (User) | EGC (Employee) | KOC (Key Opinion Consumer) | |
| 41 | |-----------|------------|----------------|----------------------------| |
| 42 | | Who films | Real customer | Company employee | Paid / product-trade creator | |
| 43 | | Trust level | Highest — real user | High — insider voice | Medium — recognized as ad | |
| 44 | | Cost | Low (product + voucher) | Salary (existing) | $20-$400/video by follower count | |
| 45 | | Content control | Low | High | Medium — brief but creator owns creativity | |
| 46 | | Usage rights | Need permission | Default belongs to company | Per contract | |
| 47 | | Best for | Social proof, MOFU | Behind-the-scenes, employer branding | Reach, awareness, TOFU | |
| 48 | |
| 49 | ### Creator selection criteria |
| 50 | |
| 51 | #### UGC — Customers |
| 52 | |
| 53 | | Criterion | Requirement | |
| 54 | |-----------|-------------| |
| 55 | | Used product | Required — proof needed (order, check-in, past review) | |
| 56 | | Camera quality | iPhone 11+ or equivalent — clean video, no shake | |
| 57 | | Speaking style | Natural, no rigid script, has emotion | |
| 58 | | Appearance | Matches target demographic | |
| 59 | | Willingness | Agrees to filming + brand channel usage | |
| 60 | |
| 61 | #### EGC — Employees |
| 62 | |
| 63 | | Criterion | Requirement | |
| 64 | |-----------|-------------| |
| 65 | | Department | Priority: sales, tech, customer service — frontline contact | |
| 66 | | Style | Natural, not "corporate" — like sharing with friend | |
| 67 | | Equipment | Personal phone (no pro camera needed) | |
| 68 | | Frequency | 2-4 videos/month/person | |
| 69 | | Motivation | Bonus by view/engagement, PTO, gifts | |
| 70 | |
| 71 | #### KOC — Paid creators |
| 72 | |
| 73 | | Criterion | Acceptable level | |
| 74 | |-----------|------------------| |
| 75 | | Followers | Nano: 1K-10K / Micro: 10K-50K / Mid: 50K-200K | |
| 76 | | Engagement rate | >3% (nano), >2% (micro), >1.5% (mid) | |
| 77 | | Niche | Industry-fit (beauty, F&B, lifestyle, tech) | |
| 78 | | Content style | Natural, not "ad-heavy" — storytelling, review, daily vlog | |
| 79 | | Audience match | 70%+ followers match target demographic | |
| 80 | | Brand deal history | Check — avoid creators with direct competitor in last 3 months | |
| 81 | |
| 82 | --- |
| 83 | |
| 84 | ## Detailed brief structure |
| 85 | |
| 86 | ### Part 1 — Overview |
| 87 | |
| 88 | ```markdown |
| 89 | # Brief [UGC/EGC/KOC]: [Product/Campaign Name] |
| 90 | Date: [YYYY-MM-DD] |
| 91 | Video deadline: [YYYY-MM-DD] |
| 92 | Creator type: [UGC / EGC / KOC] |
| 93 | Number of videos: [X videos] |
| 94 | Posting platforms: [TikTok / Reels / YouTube Shorts / All] |
| 95 | ``` |
| 96 | |
| 97 | ### Part 2 — Product info |
| 98 | |
| 99 | | Item | Detail | |
| 100 | |------|--------| |
| 101 | | Product / service name | [Name] | |
| 102 | | 1-sentence description | [Short description] | |
| 103 | | Main USP (1-2 points) | [Differentiation] | |
| 104 | | Price | [Sale price / Promo price] | |
| 105 | | Target customer | [Gender, age, pain point] | |
| 106 | | Product link | [URL or order info] | |
| 107 | | Required hashtags | [#BrandName, #CampaignName] | |
| 108 | |
| 109 | ### Part 3 — Do / Don't |
| 110 | |
| 111 | | DO — Should do | DON'T — Avoid | |
| 112 | |----------------|----------------| |
| 113 | | Speak naturally, like to a friend | No rigid script reading | |
| 114 | | Mention product/service clearly | Don't name competitors | |
| 115 | | Show real result/experience | Don't promise "100%" or "guaranteed" results | |
| 116 | | Vertical 9:16, good lighting | No horizontal, no dark footage | |
| 117 | | Mention CTA at end | Don't skip CTA | |
| 118 | | Clear audio, no noise | Don't film in noisy place | |
| 119 | | [Add product-specific] | Don't use copyrighted music | |
| 120 | |
| 121 | ### Part 4 — 3 video angles (pick 1 or shoot all 3) |
| 122 | |
| 123 | | Angle | Description | Hook idea | Best for | |
| 124 | |-------|-------------|-----------|----------| |
| 125 | | Angle 1: [e.g., "Real review"] | Re-tell experience — before/after | "I used this for [X] weeks — here's the result" | MOFU | |
| 126 | | Angle 2: [e.g., "Day in my life"] | Embed product in daily routine | "A day in my life — I can't live without this" | TOFU | |
| 127 | | Angle 3: [e.g., "Comparison"] | Compare with old method (no competitor name) | "I used to do this — now I switched to this" | MOFU | |
| 128 | |
| 129 | ### Part 5 — Video structure |
| 130 | |
| 131 | | Timestamp | Content | Note | |
| 132 | |-----------|---------|------| |
| 133 | | [0-3s] | Hook — spark curiosity, hold attention | Don't introduce yourself | |
| 134 | | [3-10s] | Context — problem or situation | Connect to audience pain | |
| 135 | | [10-25s] | Product — show/demo/experience | Mention name, show packaging | |
| 136 | | [25-35s] | Result — before/after, feeling | Honest, not over-glamorized | |
| 137 | | [35-45s] | CTA — recommend action | Specific: "DM page for consultation" | |
| 138 | |
| 139 | _(Adjust timestamps for length: 15s, 30s, 45s, 60s — see 04-script-video-global)_ |
| 140 | |
| 141 | ### Part 6 — Technical filming guide |
| 142 | |
| 143 | | Item | Requirement | |
| 144 | |------|-------------| |
| 145 | | Aspect ratio | 9:16 (vertical) — required | |
| 146 | | Resolution | Minimum 1080p | |
| 147 | | Lighting | Natural light or ring light — no backlit | |
| 148 | | Audio | Quiet room, clear speaking. Lavalier mic if available | |
| 149 | | Length | [15s / 30s / 45s / 60s] — per brief | |
| 150 | | Number of takes | At least 2 takes — send both for selection | |
| 151 | | Shots | Close-up product + medium shot person + B-roll | |
| 152 | |
| 153 | ### Part 7 — Delivery format |
| 154 | |
| 155 | | Item | Requirement | |
| 156 | |------|-------------| |
| 157 | | File format | .mp4 (no compression, no heavy filter) | |
| 158 | | Send via | Google Drive / Dropbox / WeTransfer — NOT Messenger/WhatsApp (quality loss) | |
| 159 | | File name | [CreatorName]_[Angle]_[Take1/2]_[YYYYMMDD].mp4 | |
| 160 | | Deadline | [YYYY-MM-DD] before 6 PM | |
| 161 | | Recipient | [Name + phone / email] | |
| 162 | | Review | Brand reviews in 48h — feedback (if any) within 24h | |
| 163 | |
| 164 | --- |
| 165 | |
| 166 | ## Content usage agreement |
| 167 | |
| 168 | ### Short template (for UGC / KOC) |
| 169 | |
| 170 | ```markdown |
| 171 | CONTENT USAGE AGREEMENT |
| 172 | |
| 173 | Party A (Brand): [Company name] |
| 174 | Party B (Creator): [Creator name] |
| 175 | Date signed: [YYYY-MM-DD] |
| 176 | |
| 177 | 1. CONTENT: [Number] videos about [product/service], [Xs] duration. |
| 178 | 2. USAGE RIGHTS: Party A may use content on: |
| 179 | - [ ] Brand channels (page, TikTok, IG) |
| 180 | - [ ] Paid ads (Meta Ads, TikTok Ads) |
| 181 | - [ ] Website, landing page |
| 182 | - [ ] Offline channels (event, POS) |
| 183 | 3. DURATION: [X months] from delivery date. |
| 184 | 4. EDITING: Party A may cut, splice, add text overlay. Cannot change spoken content. |
| 185 | 5. PAYMENT: [Amount] — paid within [X days] after acceptable delivery. |
| 186 | 6. EXCLUSIVITY: Creator won't film for direct competitor for [X months]. |
| 187 | |
| 188 | Signature Party A: _______________ |
| 189 | Signature Party B: _______________ |
| 190 | ``` |
| 191 | |
| 192 | ### Legal notes |
| 193 | |
| 194 | - For UGC (customers): Get permission via written message with screenshot — keep as proof |
| 195 | - For KOC: Written contract — both parties sign (electronic or paper) |
| 196 | - For EGC: No separate contract — content created during work hours belongs to company (state in employment agreement) |
| 197 | - Image rights: Creator agrees to personal image usage — state in contract |
| 198 | |
| 199 | --- |
| 200 | |
| 201 | ## Payment structure |
| 202 | |
| 203 | ### Reference price ranges (Global 2025-2026) |
| 204 | |
| 205 | | Creator tier | Followers | Price/video (USD) | Note | |
| 206 | |--------------|-----------|-------------------|------| |
| 207 | | Nano KOC | 1K-10K | $20-$80 | Often product trade + cash | |
| 208 | | Micro KOC | 10K-50K | $80-$200 | Can barter (product) if value matches | |
| 209 | | Mid KOC | 50K-200K | $200-$600 | Cash only typically | |
| 210 | | UGC (customers) | N/A | Product + voucher $10-$30 | No cash — value exchange | |
| 211 | | EGC (employees) | N/A | $0 (existing salary) + bonus $10-$30/video | Performance-based bonus | |
| 212 | |
| 213 | ### Payment models |
| 214 | |
| 215 | | Model | Description | Best for | |
| 216 | |-------|-------------|----------| |
| 217 | | Per video | Fixed/video — simple, easy to manage | Nano/micro KOC, low volume | |
| 218 | | Revenue share | % of revenue from video — high motivation | Influential KOC, trackable products | |
| 219 | | Product exchange | Trade product/service — no cash | UGC, nano KOC, high-value products | |
| 220 | | Retainer | Monthly — committed video count/month | Long-term creator, 4+ videos/month | |
| 221 | |
| 222 | --- |
| 223 | |
| 224 | ## Creator performance tracking |
| 225 | |
| 226 | ### Per-creator tracking table |
| 227 | |
| 228 | | Creator | Platform | Video | Views | Likes | Comments | Shares | Saves | ER | CPV | Lead | Revenue | |
| 229 | |---------|----------|-------|-------|-------|----------|--------|-------|----|----|------|---------| |
| 230 | | [Name 1] | TikTok | [Link] | | | | | | | | | | |
| 231 | | [Name 2] | Reels | [Link] | | | | | | | | | | |
| 232 | | [Name 3] | TikTok | [Link] | | | | | | | | | | |
| 233 | |
| 234 | ### Performance indicators |
| 235 | |
| 236 | | Metric | Poor | Average | Good | Excellent | |
| 237 | |--------|------|---------|------|-----------| |
| 238 | | Engagement rate (ER) | <2% | 2-5% | 5-10% | >10% | |
| 239 | | Save rate | <0.5% | 0.5-2% | 2-5% | >5% | |
| 240 | | CPV (cost per view) | >$0.02 | $0.01-$0.02 | $0.005-$0.01 | <$0.005 | |
| 241 | | Video completion rate | <20% | 20-40% | 40-60% | >60% | |
| 242 | |
| 243 | ### Re-book rules |
| 244 | |
| 245 | - ER > 5% + Save rate > 2% -> Re-book immediately for next batch |
| 246 | - ER 2-5% + good content -> Re-book with different angle |
| 247 | - ER < 2% -> No re-book — find new creator |
| 248 | |
| 249 | --- |
| 250 | |
| 251 | ## Batch management (10+ creators simultaneously) |
| 252 | |
| 253 | ### Progress tracking table |
| 254 | |
| 255 | | # | Creator | Type | Status | Brief sent | Video delivered | Review | Approved | Posted | Note | |
| 256 | |---|---------|------|--------|------------|-----------------|--------|----------|--------|------| |
| 257 | | 1 | [Name] | KOC | [Not sent / Sent / Filming / Delivered / Revising / Approved / Posted] | | | | | | | |
| 258 | | 2 | | | | | | | | | | |
| 259 | | 3 | | | | | | | | | | |
| 260 | |
| 261 | ### Video status flow |
| 262 | |
| 263 | ``` |
| 264 | Not sent -> Brief sent -> Filming -> Delivered |
| 265 | -> Review (48h) -> Revising -> Revised -> Approved -> Posted |
| 266 | ``` |
| 267 | |
| 268 | ### Management workflow |
| 269 | |
| 270 | 1. **Prepare batch:** Build creator list + per-creator brief (same template, different angles) |
| 271 | 2. **Send brief:** Send brief + product (if needed) at once — log send date |
| 272 | 3. **Follow-up:** Reminder 3 days before deadline if no delivery |
| 273 | 4. **Review:** View video within 48h — feedback specific (timestamp + content) |
| 274 | 5. **Approve:** Confirm final — post to channel or run ads |
| 275 | 6. **Track:** Update performance weekly — decide re-book |
| 276 | |
| 277 | ### Follow-up message templates |
| 278 | |
| 279 | ``` |
| 280 | [Reminder follow-up] |
| 281 | "Hi [Name], the brief from [Brand] sent on [date] — how's filming going? |
| 282 | Deadline [date]. Let me know if you need help!" |
| 283 | |
| 284 | [Revision feedback] |
| 285 | "Video is great! 2 things I'd like to adjust: |
| 286 | 1. [0:05] — add product name text overlay |
| 287 | 2. [0:25] — change CTA to 'DM page for consultation' |
| 288 | Please revise within 24h — thanks so much!" |
| 289 | ``` |
| 290 | |
| 291 | --- |
| 292 | |
| 293 | ## Related skills |
| 294 | |
| 295 | - **04-script-video-global** — Detailed script creators reference when filming |
| 296 | - **05-ad-copy-global** — Use UGC/KOC video as ad creative — needs ad copy |
| 297 | - **01-content-calendar-global** — Schedule creator video into content plan |
| 298 | - **03-performance-review-global** — Evaluate creator performance for re-book |
| 299 | |
| 300 | --- |
| 301 | |
| 302 | ## Quality checklist |
| 303 | |
| 304 | Check before sending brief: |
| 305 | |
| 306 | - [ ] Clear creator type: UGC, EGC, or KOC |
| 307 | - [ ] Has full product info (name, USP, price, audience) |
| 308 | - [ ] Specific DO / DON'T table |
| 309 | - [ ] At least 3 video angles for creator to pick |
| 310 | - [ ] Has video structure with timestamps |
| 311 | - [ ] Has technical filming guide (aspect, lighting, audio) |
| 312 | - [ ] Has clear delivery format (file type, send method, deadline) |
| 313 | - [ ] Has contract/agreement on usage rights |
| 314 | - [ ] Has clear payment structure |
| 315 | - [ ] Has performance tracking table per creator |
| 316 | - [ ] If batch 10+ creators — has progress tracking table |
| 317 | - [ ] Doesn't ask creator to say anything violating ad policies |
| 318 | |