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One-Page Marketing Plan Template
This reference file contains everything you need to complete your 1-Page Marketing Plan: a blank template with fill-in prompts, two fully worked examples, and a guided planning exercise.
Table of Contents
- The Blank Template
- Worked Example 1: B2B SaaS (Project Management Tool for Creative Agencies)
- Worked Example 2: Local Service Business (Premium Residential Cleaning)
- Planning Exercise Guide
- Checklist: One-Page Plan Complete
The Blank Template
Print this, fill it in, and put it on your wall. This single page is your entire marketing strategy.
┌──────────────────────────────────────────────────────────────┐
│ BEFORE │
│ (Target: Prospect) │
├────────────────┬───────────────────┬─────────────────────────┤
│ 1. TARGET │ 2. MESSAGE │ 3. MEDIA │
│ MARKET │ │ │
│ │ │ │
│ My ideal │ My USP: │ Primary channel: │
│ customer is: │ _______________ │ _______________ │
│ ___________ │ _______________ │ │
│ ___________ │ │ Secondary channel: │
│ │ Elevator pitch: │ _______________ │
│ Their #1 │ "You know how │ │
│ problem is: │ [target] struggle │ Budget per month: │
│ ___________ │ with [problem]? │ $_______________ │
│ ___________ │ We [solution] so │ │
│ │ they can │ Target CAC: │
│ PVP Score: │ [outcome]." │ $_______________ │
│ P:__ V:__ P:__ │ │ │
│ Total: __/30 │ Key differentiator│ Tracking method: │
│ │ _______________ │ _______________ │
├────────────────┴───────────────────┴─────────────────────────┤
│ DURING │
│ (Target: Lead) │
├────────────────┬───────────────────┬─────────────────────────┤
│ 4. CAPTURE │ 5. NURTURE │ 6. CONVERT │
│ LEADS │ │ │
│ │ │ │
│ Lead magnet: │ Welcome sequence: │ Pricing model: │
│ ___________ │ ___ emails over │ _______________ │
│ ___________ │ ___ days │ │
│ │ │ Core offer: │
│ Opt-in page │ Ongoing cadence: │ _______________ │
│ URL: │ _______________ │ │
│ ___________ │ │ Guarantee: │
│ │ Content types: │ _______________ │
│ CRM: │ _______________ │ _______________ │
│ ___________ │ _______________ │ │
│ │ │ Top objections: │
│ Target opt-in │ Channels: │ 1. _______________ │
│ rate: ___% │ _______________ │ 2. _______________ │
│ │ _______________ │ 3. _______________ │
│ Speed-to-lead: │ │ │
│ ___ minutes │ Value:ask ratio: │ Close rate target: │
│ │ ___:1 │ ___% │
├────────────────┴───────────────────┴─────────────────────────┤
│ AFTER │
│ (Target: Customer) │
├────────────────┬───────────────────┬─────────────────────────┤
│ 7. EXPERIENCE │ 8. LIFETIME │ 9. REFERRALS │
│ │ VALUE │ │
│ │ │ │
│ Top 3 moments │ Current LTV: │ Referral trigger: │
│ of truth: │ $_______________ │ _______________ │
│ 1. __________ │ │ │
│ 2. __________ │ Ascension model: │ Referrer gets: │
│ 3. __________ │ Entry: $________ │ _______________ │
│ │ Core: $________ │ │
│ NPS target: │ Premium: $______ │ Referred gets: │
│ ____ │ │ _______________ │
│ │ LTV:CAC ratio: │ │
│ Wow factor: │ ____:1 │ # of partnerships: │
│ ___________ │ │ ____ │
│ ___________ │ Retention rate │ │
│ │ target: ___% │ Referral tracking: │
│ Tribe/ │ │ _______________ │
│ community: │ Reactivation: │ │
│ ___________ │ _______________ │ Monthly referral │
│ │ │ target: ____ │
└────────────────┴───────────────────┴─────────────────────────┘
Worked Example 1: B2B SaaS (Project Management Tool for Creative Agencies)
Company Context
TaskFlow is a project management SaaS built specifically for creative agencies (design studios, ad agencies, production houses). They have 200 customers, $40K MRR, and are looking to scale to $100K MRR in 12 months.
The Completed 1-Page Plan
┌──────────────────────────────────────────────────────────────┐
│ BEFORE │
│ (Target: Prospect) │
├────────────────┬───────────────────┬─────────────────────────┤
│ 1. TARGET │ 2. MESSAGE │ 3. MEDIA │
│ MARKET │ │ │
│ │ │ │
│ Creative │ USP: "The only │ Primary: Google Ads │
│ agencies │ project mgmt tool │ (search: "project │
│ (design, ad, │ built for creative│ management for │
│ production) │ workflows — not │ agencies") │
│ 10-50 people │ IT sprints" │ │
│ $1M-$10M rev │ │ Secondary: LinkedIn │
│ │ Elevator pitch: │ ads targeting agency │
│ #1 problem: │ "You know how │ owners + content │
│ Creative work │ creative agencies │ marketing (blog + SEO) │
│ doesn't fit │ waste hours │ │
│ into generic │ forcing creative │ Budget: $8K/month │
│ PM tools built │ work into tools │ │
│ for IT teams │ built for IT? We │ Target CAC: $800 │
│ │ built TaskFlow │ (LTV $7,200 = 9:1) │
│ PVP Score: │ specifically for │ │
│ P:9 V:8 P:8 │ creative workflows│ Tracking: UTM params │
│ Total: 25/30 │ so teams ship │ + CRM source field + │
│ │ work 40% faster" │ "how did you hear" │
├────────────────┴───────────────────┴─────────────────────────┤
│ DURING │
│ (Target: Lead) │
├────────────────┬───────────────────┬─────────────────────────┤
│ 4. CAPTURE │ 5. NURTURE │ 6. CONVERT │
│ LEADS │ │ │
│ │ │ │
│ Lead magnet: │ Welcome: 7 emails │ Pricing: Tiered │
│ "The Creative │ over 10 days │ Starter $49/mo (1-5) │
│ Agency Project │ (deliver guide, │ Pro $149/mo (6-25) │
│ Profitability │ case study, tips, │ Agency $349/mo (26-50) │
│ Calculator" │ demo invite) │ Enterprise: custom │
│ │ │ │
│ Alt: 14-day │ Ongoing: Weekly │ Core offer: 14-day │
│ free trial │ "Creative Ops │ free trial, no CC │
│ │ Digest" newsletter│ │
│ Opt-in page: │ │ Guarantee: "If you │
│ taskflow.com/ │ Content: How-to │ don't see a 20% │
│ calculator │ articles, agency │ improvement in project │
│ │ case studies, │ delivery time in 60 │
│ CRM: HubSpot │ workflow templates│ days, we refund 100%" │
│ │ │ │
│ Target opt-in: │ Channels: Email + │ Top objections: │
│ 30% │ LinkedIn retarget │ 1. "Switching costs" │
│ │ + blog │ 2. "My team won't adopt"│
│ Speed-to-lead: │ │ 3. "We already use X" │
│ < 1 minute │ Value:ask = 4:1 │ │
│ (automated) │ │ Close rate target: 15% │
├────────────────┴───────────────────┴─────────────────────────┤
│ AFTER │
│ (Target: Customer) │
├────────────────┬───────────────────┬─────────────────────────┤
│ 7. EXPERIENCE │ 8. LIFETIME │ 9. REFERRALS │
│ │ VALUE │ │
│ │ │ │
│ Moments of │ Current LTV: │ Trigger: After 90-day │
│ truth: │ $7,200 (avg $200/ │ NPS survey if score │
│ 1. Onboarding │ mo x 36 months) │ is 9-10 │
│ (concierge │ │ │
│ setup call) │ Ascension: │ Referrer gets: 1 month │
│ 2. First │ Entry: $49/mo │ free + "Agency Partner" │
│ project │ Core: $149/mo │ badge │
│ completion │ Premium: $349/mo │ │
│ 3. First │ Enterprise: $800+ │ Referred gets: Extended │
│ support ticket │ │ 30-day trial + free │
│ │ LTV:CAC = 9:1 │ onboarding call │
│ NPS target: 50+│ │ │
│ │ Retention target: │ Partnerships: 3 │
│ Wow: Personal │ 92% annual │ (design tool, stock │
│ Loom from │ │ photo service, creative │
│ founder after │ Reactivation: │ staffing agency) │
│ first week │ 5-email win-back │ │
│ │ at 30 days post- │ Tracking: unique links │
│ Tribe: │ churn with 2-month│ + CRM referral field │
│ "Creative Ops" │ free offer │ │
│ Slack community│ │ Monthly target: 10 │
│ + annual summit│ │ referred trials │
└────────────────┴───────────────────┴─────────────────────────┘
Worked Example 2: Local Service Business (Premium Residential Cleaning)
Company Context
SparkleHome is a residential cleaning company in Austin, Texas. They focus on premium cleaning for dual-income professional households. They have 150 recurring customers and want to grow to 300 within 12 months while maintaining premium pricing.
The Completed 1-Page Plan
┌──────────────────────────────────────────────────────────────┐
│ BEFORE │
│ (Target: Prospect) │
├────────────────┬───────────────────┬─────────────────────────┤
│ 1. TARGET │ 2. MESSAGE │ 3. MEDIA │
│ MARKET │ │ │
│ │ │ │
│ Dual-income │ USP: "The only │ Primary: Google Ads │
│ professional │ cleaning service │ ("house cleaning │
│ households in │ in Austin with a │ Austin," "maid service │
│ Austin, TX │ 200% satisfaction │ Austin") │
│ Income $150K+ │ guarantee — if │ │
│ Homes 2,000+ │ you're not happy, │ Secondary: Nextdoor │
│ sq ft │ we re-clean free │ + neighborhood │
│ Value time │ AND refund you" │ Facebook groups + │
│ over money │ │ Google Business reviews │
│ │ Elevator pitch: │ │
│ #1 problem: │ "You know how │ Budget: $3K/month │
│ Finding a │ busy professionals│ │
│ reliable, │ can never find │ Target CAC: $150 │
│ trustworthy, │ cleaning that is │ (LTV $4,800 = 32:1) │
│ consistent │ reliable AND │ │
│ cleaning │ thorough? We use │ Tracking: Call │
│ service that │ our 50-Point │ tracking numbers per │
│ they don't │ CleanCheck system │ channel + booking │
│ have to manage │ to guarantee │ source field │
│ │ perfection every │ │
│ PVP Score: │ time, so you get │ │
│ P:8 V:9 P:9 │ your weekends │ │
│ Total: 26/30 │ back" │ │
├────────────────┴───────────────────┴─────────────────────────┤
│ DURING │
│ (Target: Lead) │
├────────────────┬───────────────────┬─────────────────────────┤
│ 4. CAPTURE │ 5. NURTURE │ 6. CONVERT │
│ LEADS │ │ │
│ │ │ │
│ Lead magnet: │ Welcome: 5 emails │ Pricing: Premium │
│ "Free Home │ over 7 days │ Bi-weekly: $250/visit │
│ Cleaning │ (deliver guide, │ Weekly: $200/visit │
│ Checklist: │ intro to team, │ Deep clean: $450 │
│ 50 Points the │ customer story, │ Move-in/out: $600 │
│ Pros Check │ cleaning tips, │ │
│ Every Time" │ booking invite) │ Core offer: First │
│ │ │ clean 50% off when │
│ Alt: Free │ Ongoing: Bi-weekly│ you book recurring │
│ estimate │ cleaning and home │ │
│ (in-home or │ tips email │ Guarantee: 200% │
│ virtual) │ │ satisfaction — re-clean │
│ │ Content: Seasonal │ free AND full refund │
│ Opt-in: │ cleaning tips, │ │
│ sparklehome │ home org advice, │ Top objections: │
│ .com/checklist │ local Austin recs │ 1. "Too expensive" │
│ │ │ 2. "Trust/security" │
│ CRM: Jobber │ Channels: Email + │ 3. "They won't clean │
│ │ SMS + Nextdoor │ the way I like" │
│ Target opt-in: │ │ │
│ 25% │ Value:ask = 3:1 │ Close rate target: 40% │
│ │ │ (estimate to booking) │
│ Speed-to-lead: │ │ │
│ 3 minutes │ │ │
│ (auto SMS + │ │ │
│ email) │ │ │
├────────────────┴───────────────────┴─────────────────────────┤
│ AFTER │
│ (Target: Customer) │
├────────────────┬───────────────────┬─────────────────────────┤
│ 7. EXPERIENCE │ 8. LIFETIME │ 9. REFERRALS │
│ │ VALUE │ │
│ │ │ │
│ Moments of │ Current LTV: │ Trigger: After 3rd │
│ truth: │ $4,800 (avg $200/ │ clean if rating is 5/5 │
│ 1. First clean │ visit x biweekly │ OR after any 5-star │
│ (team intro, │ x 24 mo) │ Google review │
│ walkthrough, │ │ │
│ checklist │ Ascension: │ Referrer gets: $50 │
│ review) │ Entry: Single $250│ credit per referral │
│ 2. Post-clean │ Core: Biweekly │ (stacks unlimited) │
│ quality check │ $200/visit │ │
│ (same-day │ Premium: Weekly │ Referred gets: First │
│ text: "How'd │ $200 + quarterly │ clean free (up to $250 │
│ we do? 1-5") │ deep clean │ value) │
│ 3. Service │ Ultra: Weekly + │ │
│ recovery (if │ laundry + fridge │ Partnerships: 3 │
│ below 4, mgr │ $350/visit │ (real estate agents, │
│ calls within │ │ interior designers, │
│ 2 hours) │ LTV:CAC = 32:1 │ property managers) │
│ │ │ │
│ NPS target: 70+│ Retention target: │ Tracking: Referral │
│ │ 88% annual │ cards with QR codes + │
│ Wow: Fresh │ │ "who referred you" │
│ flowers on │ Reactivation: │ field on booking form │
│ kitchen table │ Handwritten card │ │
│ after first │ + $100 off at 45 │ Monthly target: 8 new │
│ clean │ days post-cancel │ customers from │
│ │ │ referrals │
│ Tribe: Private │ Price increase: │ │
│ Facebook group │ Annual 5% with │ │
│ "SparkleHome │ 30-day notice + │ │
│ Austin" │ loyalty discount │ │
│ │ for 12mo+ │ │
└────────────────┴───────────────────┴─────────────────────────┘
Planning Exercise Guide
Use this guided exercise to complete your own 1-Page Marketing Plan. Block 2-3 hours of uninterrupted time. Work through each square in order — they build on each other.
Phase 1: BEFORE (60 minutes)
Square 1: Target Market (20 minutes)
- List 3-5 potential market segments you could serve
- Score each on the PVP Index (Personal fulfillment, Value to marketplace, Profitability) from 1-10
- Select the highest-scoring segment
- Write a one-paragraph description of your ideal customer within that segment
- Identify their number one problem in their own words
- Fill in the Target Market square on your template
Prompt questions:
- "Who is my most profitable, most enjoyable-to-serve customer today?"
- "If I could only serve one type of customer for the next 5 years, who would it be?"
- "What specific problem keeps this person up at night?"
Square 2: Message (20 minutes)
- Complete the "Only" statement: "We are the only _____ that _____ for _____."
- Write your elevator pitch using the formula: "You know how [target] struggles with [problem]? We [solution] so they can [outcome]."
- Identify your key differentiator (specialization, unique mechanism, bold guarantee, proprietary process, or underserved niche)
- Fill in the Message square on your template
Prompt questions:
- "If a prospect asked 'Why should I choose you over [competitor]?', what would I say?"
- "What can I promise that no competitor would dare to?"
- "What do my best customers say about why they chose me?"
Square 3: Media (20 minutes)
- List where your target market spends time (online and offline)
- Score potential channels on audience presence, targeting precision, cost efficiency, measurability, and your expertise
- Select one primary channel
- Define your monthly budget and target CAC
- Choose how you will track results
- Fill in the Media square on your template
Prompt questions:
- "Where do my best existing customers say they found me?"
- "Which channel can I master before adding a second?"
- "What is the maximum I can afford to pay to acquire a customer?"
Phase 2: DURING (45 minutes)
Square 4: Capture Leads (15 minutes)
- Choose your lead magnet format based on what your target market values most
- Write the title and three bullet point benefits
- Choose your CRM
- Define your speed-to-lead process
- Fill in the Capture Leads square
Prompt questions:
- "What is one thing I could give away that would make my target market think 'I need this'?"
- "What is the simplest, fastest thing I could create that delivers real value?"
Square 5: Nurture Leads (15 minutes)
- Outline your welcome sequence (number of emails, timing, purpose of each)
- Define your ongoing content cadence (frequency, content types)
- List the channels you will use for nurturing
- Set your value-to-ask ratio
- Fill in the Nurture square
Prompt questions:
- "What does my target market need to know, believe, and feel before they are ready to buy?"
- "What stories and proof points build the most trust?"
Square 6: Convert (15 minutes)
- Define your pricing model and tiers
- Write your core offer (what they get, what it costs, what the expected result is)
- Design your guarantee
- List the top three objections and your responses
- Set a close rate target
- Fill in the Convert square
Prompt questions:
- "What is the prospect's biggest fear about buying?"
- "What guarantee would I need to offer to eliminate that fear completely?"
- "Am I charging enough to signal quality and sustain the business?"
Phase 3: AFTER (45 minutes)
Square 7: Experience (15 minutes)
- Map the customer journey and identify 3 moments of truth
- Design one "wow factor" moment
- Set your NPS target
- Define your tribe or community approach
- Fill in the Experience square
Prompt questions:
- "At which point in the customer journey does the most churn happen, and what can I do about it?"
- "What would make a customer spontaneously tell a friend about their experience?"
Square 8: Lifetime Value (15 minutes)
- Calculate your current LTV (or best estimate)
- Design your ascension model (entry, core, premium, ultra-premium)
- Calculate your LTV:CAC ratio
- Set a retention rate target
- Plan your reactivation approach for lapsed customers
- Fill in the Lifetime Value square
Prompt questions:
- "What additional products or services would my existing customers value?"
- "When was the last time I raised prices? What is stopping me?"
Square 9: Referrals (15 minutes)
- Define when you will ask for referrals (the trigger)
- Design the two-sided incentive
- Identify potential partnership opportunities
- Choose your referral tracking method
- Set a monthly referral target
- Fill in the Referrals square
Prompt questions:
- "When are my customers happiest? That is when I should ask."
- "Which complementary business serves my same target market?"
- "How many referrals per month would I need to hit my growth target?"
Review (15 minutes)
- Read the entire plan from top to bottom. Does it tell a coherent story from prospect to raving fan?
- Are there any gaps? Is any square vague or empty?
- Share the plan with a team member or trusted advisor. Can they understand it without explanation?
- Score your plan from 0-10 based on completeness and specificity
- Identify the one square that would have the highest impact if improved, and schedule time to work on it this week
Checklist: One-Page Plan Complete
- All 9 squares are filled in with specific, actionable content
- Plan tells a coherent story from prospect to raving fan
- Target market is specific enough to be a real niche (not "everyone")
- USP passes the competitor swap test (it would not work with a competitor's name)
- Media choice aligns with where the target market actually spends time
- Lead magnet solves a specific, immediate problem
- Nurture sequence is designed with a clear value-to-ask ratio
- Pricing and guarantee are defined and competitive
- Customer experience has intentionally designed moments of truth
- Ascension model has at least three tiers
- Referral system has a trigger, mechanism, and incentive
- LTV:CAC ratio is 3:1 or better (or there is a plan to get there)
- The plan is printed, visible, and shared with the team
- One highest-impact square is identified for immediate improvement
| 1 | # One-Page Marketing Plan Template |
| 2 | |
| 3 | This reference file contains everything you need to complete your 1-Page Marketing Plan: a blank template with fill-in prompts, two fully worked examples, and a guided planning exercise. |
| 4 | |
| 5 | |
| 6 | ## Table of Contents |
| 7 | [The Blank Template] |
| 8 | [Worked Example 1: B2B SaaS (Project Management Tool for Creative Agencies)] |
| 9 | [Worked Example 2: Local Service Business (Premium Residential Cleaning)] |
| 10 | [Planning Exercise Guide] |
| 11 | [Checklist: One-Page Plan Complete] |
| 12 | |
| 13 | |
| 14 | |
| 15 | ## The Blank Template |
| 16 | |
| 17 | Print this, fill it in, and put it on your wall. This single page is your entire marketing strategy. |
| 18 | |
| 19 | |
| 20 | ┌──────────────────────────────────────────────────────────────┐ |
| 21 | │ BEFORE │ |
| 22 | │ (Target: Prospect) │ |
| 23 | ├────────────────┬───────────────────┬─────────────────────────┤ |
| 24 | │ 1. TARGET │ 2. MESSAGE │ 3. MEDIA │ |
| 25 | │ MARKET │ │ │ |
| 26 | │ │ │ │ |
| 27 | │ My ideal │ My USP: │ Primary channel: │ |
| 28 | │ customer is: │ _______________ │ _______________ │ |
| 29 | │ ___________ │ _______________ │ │ |
| 30 | │ ___________ │ │ Secondary channel: │ |
| 31 | │ │ Elevator pitch: │ _______________ │ |
| 32 | │ Their #1 │ "You know how │ │ |
| 33 | │ problem is: │ [target] struggle │ Budget per month: │ |
| 34 | │ ___________ │ with [problem]? │ $_______________ │ |
| 35 | │ ___________ │ We [solution] so │ │ |
| 36 | │ │ they can │ Target CAC: │ |
| 37 | │ PVP Score: │ [outcome]." │ $_______________ │ |
| 38 | │ P:__ V:__ P:__ │ │ │ |
| 39 | │ Total: __/30 │ Key differentiator│ Tracking method: │ |
| 40 | │ │ _______________ │ _______________ │ |
| 41 | ├────────────────┴───────────────────┴─────────────────────────┤ |
| 42 | │ DURING │ |
| 43 | │ (Target: Lead) │ |
| 44 | ├────────────────┬───────────────────┬─────────────────────────┤ |
| 45 | │ 4. CAPTURE │ 5. NURTURE │ 6. CONVERT │ |
| 46 | │ LEADS │ │ │ |
| 47 | │ │ │ │ |
| 48 | │ Lead magnet: │ Welcome sequence: │ Pricing model: │ |
| 49 | │ ___________ │ ___ emails over │ _______________ │ |
| 50 | │ ___________ │ ___ days │ │ |
| 51 | │ │ │ Core offer: │ |
| 52 | │ Opt-in page │ Ongoing cadence: │ _______________ │ |
| 53 | │ URL: │ _______________ │ │ |
| 54 | │ ___________ │ │ Guarantee: │ |
| 55 | │ │ Content types: │ _______________ │ |
| 56 | │ CRM: │ _______________ │ _______________ │ |
| 57 | │ ___________ │ _______________ │ │ |
| 58 | │ │ │ Top objections: │ |
| 59 | │ Target opt-in │ Channels: │ 1. _______________ │ |
| 60 | │ rate: ___% │ _______________ │ 2. _______________ │ |
| 61 | │ │ _______________ │ 3. _______________ │ |
| 62 | │ Speed-to-lead: │ │ │ |
| 63 | │ ___ minutes │ Value:ask ratio: │ Close rate target: │ |
| 64 | │ │ ___:1 │ ___% │ |
| 65 | ├────────────────┴───────────────────┴─────────────────────────┤ |
| 66 | │ AFTER │ |
| 67 | │ (Target: Customer) │ |
| 68 | ├────────────────┬───────────────────┬─────────────────────────┤ |
| 69 | │ 7. EXPERIENCE │ 8. LIFETIME │ 9. REFERRALS │ |
| 70 | │ │ VALUE │ │ |
| 71 | │ │ │ │ |
| 72 | │ Top 3 moments │ Current LTV: │ Referral trigger: │ |
| 73 | │ of truth: │ $_______________ │ _______________ │ |
| 74 | │ 1. __________ │ │ │ |
| 75 | │ 2. __________ │ Ascension model: │ Referrer gets: │ |
| 76 | │ 3. __________ │ Entry: $________ │ _______________ │ |
| 77 | │ │ Core: $________ │ │ |
| 78 | │ NPS target: │ Premium: $______ │ Referred gets: │ |
| 79 | │ ____ │ │ _______________ │ |
| 80 | │ │ LTV:CAC ratio: │ │ |
| 81 | │ Wow factor: │ ____:1 │ # of partnerships: │ |
| 82 | │ ___________ │ │ ____ │ |
| 83 | │ ___________ │ Retention rate │ │ |
| 84 | │ │ target: ___% │ Referral tracking: │ |
| 85 | │ Tribe/ │ │ _______________ │ |
| 86 | │ community: │ Reactivation: │ │ |
| 87 | │ ___________ │ _______________ │ Monthly referral │ |
| 88 | │ │ │ target: ____ │ |
| 89 | └────────────────┴───────────────────┴─────────────────────────┘ |
| 90 | |
| 91 | |
| 92 | ## Worked Example 1: B2B SaaS (Project Management Tool for Creative Agencies) |
| 93 | |
| 94 | ### Company Context |
| 95 | |
| 96 | TaskFlow is a project management SaaS built specifically for creative agencies (design studios, ad agencies, production houses). They have 200 customers, $40K MRR, and are looking to scale to $100K MRR in 12 months. |
| 97 | |
| 98 | ### The Completed 1-Page Plan |
| 99 | |
| 100 | |
| 101 | ┌──────────────────────────────────────────────────────────────┐ |
| 102 | │ BEFORE │ |
| 103 | │ (Target: Prospect) │ |
| 104 | ├────────────────┬───────────────────┬─────────────────────────┤ |
| 105 | │ 1. TARGET │ 2. MESSAGE │ 3. MEDIA │ |
| 106 | │ MARKET │ │ │ |
| 107 | │ │ │ │ |
| 108 | │ Creative │ USP: "The only │ Primary: Google Ads │ |
| 109 | │ agencies │ project mgmt tool │ (search: "project │ |
| 110 | │ (design, ad, │ built for creative│ management for │ |
| 111 | │ production) │ workflows — not │ agencies") │ |
| 112 | │ 10-50 people │ IT sprints" │ │ |
| 113 | │ $1M-$10M rev │ │ Secondary: LinkedIn │ |
| 114 | │ │ Elevator pitch: │ ads targeting agency │ |
| 115 | │ #1 problem: │ "You know how │ owners + content │ |
| 116 | │ Creative work │ creative agencies │ marketing (blog + SEO) │ |
| 117 | │ doesn't fit │ waste hours │ │ |
| 118 | │ into generic │ forcing creative │ Budget: $8K/month │ |
| 119 | │ PM tools built │ work into tools │ │ |
| 120 | │ for IT teams │ built for IT? We │ Target CAC: $800 │ |
| 121 | │ │ built TaskFlow │ (LTV $7,200 = 9:1) │ |
| 122 | │ PVP Score: │ specifically for │ │ |
| 123 | │ P:9 V:8 P:8 │ creative workflows│ Tracking: UTM params │ |
| 124 | │ Total: 25/30 │ so teams ship │ + CRM source field + │ |
| 125 | │ │ work 40% faster" │ "how did you hear" │ |
| 126 | ├────────────────┴───────────────────┴─────────────────────────┤ |
| 127 | │ DURING │ |
| 128 | │ (Target: Lead) │ |
| 129 | ├────────────────┬───────────────────┬─────────────────────────┤ |
| 130 | │ 4. CAPTURE │ 5. NURTURE │ 6. CONVERT │ |
| 131 | │ LEADS │ │ │ |
| 132 | │ │ │ │ |
| 133 | │ Lead magnet: │ Welcome: 7 emails │ Pricing: Tiered │ |
| 134 | │ "The Creative │ over 10 days │ Starter $49/mo (1-5) │ |
| 135 | │ Agency Project │ (deliver guide, │ Pro $149/mo (6-25) │ |
| 136 | │ Profitability │ case study, tips, │ Agency $349/mo (26-50) │ |
| 137 | │ Calculator" │ demo invite) │ Enterprise: custom │ |
| 138 | │ │ │ │ |
| 139 | │ Alt: 14-day │ Ongoing: Weekly │ Core offer: 14-day │ |
| 140 | │ free trial │ "Creative Ops │ free trial, no CC │ |
| 141 | │ │ Digest" newsletter│ │ |
| 142 | │ Opt-in page: │ │ Guarantee: "If you │ |
| 143 | │ taskflow.com/ │ Content: How-to │ don't see a 20% │ |
| 144 | │ calculator │ articles, agency │ improvement in project │ |
| 145 | │ │ case studies, │ delivery time in 60 │ |
| 146 | │ CRM: HubSpot │ workflow templates│ days, we refund 100%" │ |
| 147 | │ │ │ │ |
| 148 | │ Target opt-in: │ Channels: Email + │ Top objections: │ |
| 149 | │ 30% │ LinkedIn retarget │ 1. "Switching costs" │ |
| 150 | │ │ + blog │ 2. "My team won't adopt"│ |
| 151 | │ Speed-to-lead: │ │ 3. "We already use X" │ |
| 152 | │ < 1 minute │ Value:ask = 4:1 │ │ |
| 153 | │ (automated) │ │ Close rate target: 15% │ |
| 154 | ├────────────────┴───────────────────┴─────────────────────────┤ |
| 155 | │ AFTER │ |
| 156 | │ (Target: Customer) │ |
| 157 | ├────────────────┬───────────────────┬─────────────────────────┤ |
| 158 | │ 7. EXPERIENCE │ 8. LIFETIME │ 9. REFERRALS │ |
| 159 | │ │ VALUE │ │ |
| 160 | │ │ │ │ |
| 161 | │ Moments of │ Current LTV: │ Trigger: After 90-day │ |
| 162 | │ truth: │ $7,200 (avg $200/ │ NPS survey if score │ |
| 163 | │ 1. Onboarding │ mo x 36 months) │ is 9-10 │ |
| 164 | │ (concierge │ │ │ |
| 165 | │ setup call) │ Ascension: │ Referrer gets: 1 month │ |
| 166 | │ 2. First │ Entry: $49/mo │ free + "Agency Partner" │ |
| 167 | │ project │ Core: $149/mo │ badge │ |
| 168 | │ completion │ Premium: $349/mo │ │ |
| 169 | │ 3. First │ Enterprise: $800+ │ Referred gets: Extended │ |
| 170 | │ support ticket │ │ 30-day trial + free │ |
| 171 | │ │ LTV:CAC = 9:1 │ onboarding call │ |
| 172 | │ NPS target: 50+│ │ │ |
| 173 | │ │ Retention target: │ Partnerships: 3 │ |
| 174 | │ Wow: Personal │ 92% annual │ (design tool, stock │ |
| 175 | │ Loom from │ │ photo service, creative │ |
| 176 | │ founder after │ Reactivation: │ staffing agency) │ |
| 177 | │ first week │ 5-email win-back │ │ |
| 178 | │ │ at 30 days post- │ Tracking: unique links │ |
| 179 | │ Tribe: │ churn with 2-month│ + CRM referral field │ |
| 180 | │ "Creative Ops" │ free offer │ │ |
| 181 | │ Slack community│ │ Monthly target: 10 │ |
| 182 | │ + annual summit│ │ referred trials │ |
| 183 | └────────────────┴───────────────────┴─────────────────────────┘ |
| 184 | |
| 185 | |
| 186 | ## Worked Example 2: Local Service Business (Premium Residential Cleaning) |
| 187 | |
| 188 | ### Company Context |
| 189 | |
| 190 | SparkleHome is a residential cleaning company in Austin, Texas. They focus on premium cleaning for dual-income professional households. They have 150 recurring customers and want to grow to 300 within 12 months while maintaining premium pricing. |
| 191 | |
| 192 | ### The Completed 1-Page Plan |
| 193 | |
| 194 | |
| 195 | ┌──────────────────────────────────────────────────────────────┐ |
| 196 | │ BEFORE │ |
| 197 | │ (Target: Prospect) │ |
| 198 | ├────────────────┬───────────────────┬─────────────────────────┤ |
| 199 | │ 1. TARGET │ 2. MESSAGE │ 3. MEDIA │ |
| 200 | │ MARKET │ │ │ |
| 201 | │ │ │ │ |
| 202 | │ Dual-income │ USP: "The only │ Primary: Google Ads │ |
| 203 | │ professional │ cleaning service │ ("house cleaning │ |
| 204 | │ households in │ in Austin with a │ Austin," "maid service │ |
| 205 | │ Austin, TX │ 200% satisfaction │ Austin") │ |
| 206 | │ Income $150K+ │ guarantee — if │ │ |
| 207 | │ Homes 2,000+ │ you're not happy, │ Secondary: Nextdoor │ |
| 208 | │ sq ft │ we re-clean free │ + neighborhood │ |
| 209 | │ Value time │ AND refund you" │ Facebook groups + │ |
| 210 | │ over money │ │ Google Business reviews │ |
| 211 | │ │ Elevator pitch: │ │ |
| 212 | │ #1 problem: │ "You know how │ Budget: $3K/month │ |
| 213 | │ Finding a │ busy professionals│ │ |
| 214 | │ reliable, │ can never find │ Target CAC: $150 │ |
| 215 | │ trustworthy, │ cleaning that is │ (LTV $4,800 = 32:1) │ |
| 216 | │ consistent │ reliable AND │ │ |
| 217 | │ cleaning │ thorough? We use │ Tracking: Call │ |
| 218 | │ service that │ our 50-Point │ tracking numbers per │ |
| 219 | │ they don't │ CleanCheck system │ channel + booking │ |
| 220 | │ have to manage │ to guarantee │ source field │ |
| 221 | │ │ perfection every │ │ |
| 222 | │ PVP Score: │ time, so you get │ │ |
| 223 | │ P:8 V:9 P:9 │ your weekends │ │ |
| 224 | │ Total: 26/30 │ back" │ │ |
| 225 | ├────────────────┴───────────────────┴─────────────────────────┤ |
| 226 | │ DURING │ |
| 227 | │ (Target: Lead) │ |
| 228 | ├────────────────┬───────────────────┬─────────────────────────┤ |
| 229 | │ 4. CAPTURE │ 5. NURTURE │ 6. CONVERT │ |
| 230 | │ LEADS │ │ │ |
| 231 | │ │ │ │ |
| 232 | │ Lead magnet: │ Welcome: 5 emails │ Pricing: Premium │ |
| 233 | │ "Free Home │ over 7 days │ Bi-weekly: $250/visit │ |
| 234 | │ Cleaning │ (deliver guide, │ Weekly: $200/visit │ |
| 235 | │ Checklist: │ intro to team, │ Deep clean: $450 │ |
| 236 | │ 50 Points the │ customer story, │ Move-in/out: $600 │ |
| 237 | │ Pros Check │ cleaning tips, │ │ |
| 238 | │ Every Time" │ booking invite) │ Core offer: First │ |
| 239 | │ │ │ clean 50% off when │ |
| 240 | │ Alt: Free │ Ongoing: Bi-weekly│ you book recurring │ |
| 241 | │ estimate │ cleaning and home │ │ |
| 242 | │ (in-home or │ tips email │ Guarantee: 200% │ |
| 243 | │ virtual) │ │ satisfaction — re-clean │ |
| 244 | │ │ Content: Seasonal │ free AND full refund │ |
| 245 | │ Opt-in: │ cleaning tips, │ │ |
| 246 | │ sparklehome │ home org advice, │ Top objections: │ |
| 247 | │ .com/checklist │ local Austin recs │ 1. "Too expensive" │ |
| 248 | │ │ │ 2. "Trust/security" │ |
| 249 | │ CRM: Jobber │ Channels: Email + │ 3. "They won't clean │ |
| 250 | │ │ SMS + Nextdoor │ the way I like" │ |
| 251 | │ Target opt-in: │ │ │ |
| 252 | │ 25% │ Value:ask = 3:1 │ Close rate target: 40% │ |
| 253 | │ │ │ (estimate to booking) │ |
| 254 | │ Speed-to-lead: │ │ │ |
| 255 | │ 3 minutes │ │ │ |
| 256 | │ (auto SMS + │ │ │ |
| 257 | │ email) │ │ │ |
| 258 | ├────────────────┴───────────────────┴─────────────────────────┤ |
| 259 | │ AFTER │ |
| 260 | │ (Target: Customer) │ |
| 261 | ├────────────────┬───────────────────┬─────────────────────────┤ |
| 262 | │ 7. EXPERIENCE │ 8. LIFETIME │ 9. REFERRALS │ |
| 263 | │ │ VALUE │ │ |
| 264 | │ │ │ │ |
| 265 | │ Moments of │ Current LTV: │ Trigger: After 3rd │ |
| 266 | │ truth: │ $4,800 (avg $200/ │ clean if rating is 5/5 │ |
| 267 | │ 1. First clean │ visit x biweekly │ OR after any 5-star │ |
| 268 | │ (team intro, │ x 24 mo) │ Google review │ |
| 269 | │ walkthrough, │ │ │ |
| 270 | │ checklist │ Ascension: │ Referrer gets: $50 │ |
| 271 | │ review) │ Entry: Single $250│ credit per referral │ |
| 272 | │ 2. Post-clean │ Core: Biweekly │ (stacks unlimited) │ |
| 273 | │ quality check │ $200/visit │ │ |
| 274 | │ (same-day │ Premium: Weekly │ Referred gets: First │ |
| 275 | │ text: "How'd │ $200 + quarterly │ clean free (up to $250 │ |
| 276 | │ we do? 1-5") │ deep clean │ value) │ |
| 277 | │ 3. Service │ Ultra: Weekly + │ │ |
| 278 | │ recovery (if │ laundry + fridge │ Partnerships: 3 │ |
| 279 | │ below 4, mgr │ $350/visit │ (real estate agents, │ |
| 280 | │ calls within │ │ interior designers, │ |
| 281 | │ 2 hours) │ LTV:CAC = 32:1 │ property managers) │ |
| 282 | │ │ │ │ |
| 283 | │ NPS target: 70+│ Retention target: │ Tracking: Referral │ |
| 284 | │ │ 88% annual │ cards with QR codes + │ |
| 285 | │ Wow: Fresh │ │ "who referred you" │ |
| 286 | │ flowers on │ Reactivation: │ field on booking form │ |
| 287 | │ kitchen table │ Handwritten card │ │ |
| 288 | │ after first │ + $100 off at 45 │ Monthly target: 8 new │ |
| 289 | │ clean │ days post-cancel │ customers from │ |
| 290 | │ │ │ referrals │ |
| 291 | │ Tribe: Private │ Price increase: │ │ |
| 292 | │ Facebook group │ Annual 5% with │ │ |
| 293 | │ "SparkleHome │ 30-day notice + │ │ |
| 294 | │ Austin" │ loyalty discount │ │ |
| 295 | │ │ for 12mo+ │ │ |
| 296 | └────────────────┴───────────────────┴─────────────────────────┘ |
| 297 | |
| 298 | |
| 299 | ## Planning Exercise Guide |
| 300 | |
| 301 | Use this guided exercise to complete your own 1-Page Marketing Plan. Block 2-3 hours of uninterrupted time. Work through each square in order — they build on each other. |
| 302 | |
| 303 | ### Phase 1: BEFORE (60 minutes) |
| 304 | |
| 305 | #### Square 1: Target Market (20 minutes) |
| 306 | |
| 307 | List 3-5 potential market segments you could serve |
| 308 | Score each on the PVP Index (Personal fulfillment, Value to marketplace, Profitability) from 1-10 |
| 309 | Select the highest-scoring segment |
| 310 | Write a one-paragraph description of your ideal customer within that segment |
| 311 | Identify their number one problem in their own words |
| 312 | Fill in the Target Market square on your template |
| 313 | |
| 314 | **Prompt questions:** |
| 315 | "Who is my most profitable, most enjoyable-to-serve customer today?" |
| 316 | "If I could only serve one type of customer for the next 5 years, who would it be?" |
| 317 | "What specific problem keeps this person up at night?" |
| 318 | |
| 319 | #### Square 2: Message (20 minutes) |
| 320 | |
| 321 | Complete the "Only" statement: "We are the only _____ that _____ for _____." |
| 322 | Write your elevator pitch using the formula: "You know how [target] struggles with [problem]? We [solution] so they can [outcome]." |
| 323 | Identify your key differentiator (specialization, unique mechanism, bold guarantee, proprietary process, or underserved niche) |
| 324 | Fill in the Message square on your template |
| 325 | |
| 326 | **Prompt questions:** |
| 327 | "If a prospect asked 'Why should I choose you over [competitor]?', what would I say?" |
| 328 | "What can I promise that no competitor would dare to?" |
| 329 | "What do my best customers say about why they chose me?" |
| 330 | |
| 331 | #### Square 3: Media (20 minutes) |
| 332 | |
| 333 | List where your target market spends time (online and offline) |
| 334 | Score potential channels on audience presence, targeting precision, cost efficiency, measurability, and your expertise |
| 335 | Select one primary channel |
| 336 | Define your monthly budget and target CAC |
| 337 | Choose how you will track results |
| 338 | Fill in the Media square on your template |
| 339 | |
| 340 | **Prompt questions:** |
| 341 | "Where do my best existing customers say they found me?" |
| 342 | "Which channel can I master before adding a second?" |
| 343 | "What is the maximum I can afford to pay to acquire a customer?" |
| 344 | |
| 345 | ### Phase 2: DURING (45 minutes) |
| 346 | |
| 347 | #### Square 4: Capture Leads (15 minutes) |
| 348 | |
| 349 | Choose your lead magnet format based on what your target market values most |
| 350 | Write the title and three bullet point benefits |
| 351 | Choose your CRM |
| 352 | Define your speed-to-lead process |
| 353 | Fill in the Capture Leads square |
| 354 | |
| 355 | **Prompt questions:** |
| 356 | "What is one thing I could give away that would make my target market think 'I need this'?" |
| 357 | "What is the simplest, fastest thing I could create that delivers real value?" |
| 358 | |
| 359 | #### Square 5: Nurture Leads (15 minutes) |
| 360 | |
| 361 | Outline your welcome sequence (number of emails, timing, purpose of each) |
| 362 | Define your ongoing content cadence (frequency, content types) |
| 363 | List the channels you will use for nurturing |
| 364 | Set your value-to-ask ratio |
| 365 | Fill in the Nurture square |
| 366 | |
| 367 | **Prompt questions:** |
| 368 | "What does my target market need to know, believe, and feel before they are ready to buy?" |
| 369 | "What stories and proof points build the most trust?" |
| 370 | |
| 371 | #### Square 6: Convert (15 minutes) |
| 372 | |
| 373 | Define your pricing model and tiers |
| 374 | Write your core offer (what they get, what it costs, what the expected result is) |
| 375 | Design your guarantee |
| 376 | List the top three objections and your responses |
| 377 | Set a close rate target |
| 378 | Fill in the Convert square |
| 379 | |
| 380 | **Prompt questions:** |
| 381 | "What is the prospect's biggest fear about buying?" |
| 382 | "What guarantee would I need to offer to eliminate that fear completely?" |
| 383 | "Am I charging enough to signal quality and sustain the business?" |
| 384 | |
| 385 | ### Phase 3: AFTER (45 minutes) |
| 386 | |
| 387 | #### Square 7: Experience (15 minutes) |
| 388 | |
| 389 | Map the customer journey and identify 3 moments of truth |
| 390 | Design one "wow factor" moment |
| 391 | Set your NPS target |
| 392 | Define your tribe or community approach |
| 393 | Fill in the Experience square |
| 394 | |
| 395 | **Prompt questions:** |
| 396 | "At which point in the customer journey does the most churn happen, and what can I do about it?" |
| 397 | "What would make a customer spontaneously tell a friend about their experience?" |
| 398 | |
| 399 | #### Square 8: Lifetime Value (15 minutes) |
| 400 | |
| 401 | Calculate your current LTV (or best estimate) |
| 402 | Design your ascension model (entry, core, premium, ultra-premium) |
| 403 | Calculate your LTV:CAC ratio |
| 404 | Set a retention rate target |
| 405 | Plan your reactivation approach for lapsed customers |
| 406 | Fill in the Lifetime Value square |
| 407 | |
| 408 | **Prompt questions:** |
| 409 | "What additional products or services would my existing customers value?" |
| 410 | "When was the last time I raised prices? What is stopping me?" |
| 411 | |
| 412 | #### Square 9: Referrals (15 minutes) |
| 413 | |
| 414 | Define when you will ask for referrals (the trigger) |
| 415 | Design the two-sided incentive |
| 416 | Identify potential partnership opportunities |
| 417 | Choose your referral tracking method |
| 418 | Set a monthly referral target |
| 419 | Fill in the Referrals square |
| 420 | |
| 421 | **Prompt questions:** |
| 422 | "When are my customers happiest? That is when I should ask." |
| 423 | "Which complementary business serves my same target market?" |
| 424 | "How many referrals per month would I need to hit my growth target?" |
| 425 | |
| 426 | ### Review (15 minutes) |
| 427 | |
| 428 | Read the entire plan from top to bottom. Does it tell a coherent story from prospect to raving fan? |
| 429 | Are there any gaps? Is any square vague or empty? |
| 430 | Share the plan with a team member or trusted advisor. Can they understand it without explanation? |
| 431 | Score your plan from 0-10 based on completeness and specificity |
| 432 | Identify the one square that would have the highest impact if improved, and schedule time to work on it this week |
| 433 | |
| 434 | ## Checklist: One-Page Plan Complete |
| 435 | |
| 436 | [ ] All 9 squares are filled in with specific, actionable content |
| 437 | [ ] Plan tells a coherent story from prospect to raving fan |
| 438 | [ ] Target market is specific enough to be a real niche (not "everyone") |
| 439 | [ ] USP passes the competitor swap test (it would not work with a competitor's name) |
| 440 | [ ] Media choice aligns with where the target market actually spends time |
| 441 | [ ] Lead magnet solves a specific, immediate problem |
| 442 | [ ] Nurture sequence is designed with a clear value-to-ask ratio |
| 443 | [ ] Pricing and guarantee are defined and competitive |
| 444 | [ ] Customer experience has intentionally designed moments of truth |
| 445 | [ ] Ascension model has at least three tiers |
| 446 | [ ] Referral system has a trigger, mechanism, and incentive |
| 447 | [ ] LTV:CAC ratio is 3:1 or better (or there is a plan to get there) |
| 448 | [ ] The plan is printed, visible, and shared with the team |
| 449 | [ ] One highest-impact square is identified for immediate improvement |
| 450 |
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