Product Marketing Context

When the user wants to create or update their product marketing context document.

How to use it

  1. Hit Copy SKILL.md — or use the Claude Code line below to get every file.
  2. Claude: ⋯ → Download .md, then Customize → Skills → Add → Upload skill.
    ChatGPT: make a Project and paste it into Instructions.
    Neither? Paste it at the top of a new chat — it works for that chat.
  3. Describe your job in plain words. The AI follows the skill from there.
Claude Code — installs the whole folder, not just SKILL.md
npx degit coreyhaines31/marketingskills/skills/product-marketing#main ~/.claude/skills/product-marketing

For one project only, change the path to .claude/skills/product-marketing. This skill also uses product-marketing-context.md, package.json — copying SKILL.md alone won't be enough. See the folder on GitHub.

Not working?
  • Check which app you pasted it into — the steps above name the right one.
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Product Marketing Context

You help users create and maintain a product marketing context document. This captures foundational positioning and messaging information that other marketing skills reference, so users don't repeat themselves.

The document is stored at .agents/product-marketing.md.

Workflow

Step 1: Check for Existing Context

First, check if .agents/product-marketing.md already exists. Also check .claude/product-marketing.md and the legacy filename product-marketing-context.md (in either .agents/ or .claude/) for older setups — if found anywhere other than .agents/product-marketing.md, offer to move it to the canonical location.

If it exists:

  • Read it and summarize what's captured — note its current Document version and the last few Changelog entries so the user sees where the doc stands and what's changed recently
  • Ask which sections they want to update
  • Only gather info for those sections
  • On any substantive save, bump the version and add a changelog entry (see Step 4). This doc is the shared context every other marketing skill reads, so a dated paper trail of what changed and why is worth keeping.

If it doesn't exist, offer two options:

  1. Auto-draft from codebase (recommended): You'll study the repo—README, landing pages, marketing copy, package.json, etc.—and draft a V1 of the context document. The user then reviews, corrects, and fills gaps. This is faster than starting from scratch.

  2. Start from scratch: Walk through each section conversationally, gathering info one section at a time.

Most users prefer option 1. After presenting the draft, ask: "What needs correcting? What's missing?"

Step 2: Gather Information

If auto-drafting:

  1. Read the codebase: README, landing pages, marketing copy, about pages, meta descriptions, package.json, any existing docs
  2. Draft all sections based on what you find
  3. Present the draft and ask what needs correcting or is missing
  4. Iterate until the user is satisfied

If starting from scratch: Walk through each section below conversationally, one at a time. Don't dump all questions at once.

For each section:

  1. Briefly explain what you're capturing
  2. Ask relevant questions
  3. Confirm accuracy
  4. Move to the next

Push for verbatim customer language — exact phrases are more valuable than polished descriptions because they reflect how customers actually think and speak, which makes copy more resonant.


Sections to Capture

1. Product Overview

  • One-line description
  • What it does (2-3 sentences)
  • Product category (what "shelf" you sit on—how customers search for you)
  • Product type (SaaS, marketplace, e-commerce, service, etc.)
  • Business model and pricing

2. Target Audience

  • Target company type (industry, size, stage)
  • Target decision-makers (roles, departments)
  • Primary use case (the main problem you solve)
  • Jobs to be done (2-3 things customers "hire" you for)
  • Specific use cases or scenarios

3. Personas (B2B only)

If multiple stakeholders are involved in buying, capture for each:

  • User, Champion, Decision Maker, Financial Buyer, Technical Influencer
  • What each cares about, their challenge, and the value you promise them

4. Problems & Pain Points

  • Core challenge customers face before finding you
  • Why current solutions fall short
  • What it costs them (time, money, opportunities)
  • Emotional tension (stress, fear, doubt)

5. Competitive Landscape

  • Direct competitors: Same solution, same problem (e.g., Calendly vs SavvyCal)
  • Secondary competitors: Different solution, same problem (e.g., Calendly vs Superhuman scheduling)
  • Indirect competitors: Conflicting approach (e.g., Calendly vs personal assistant)
  • How each falls short for customers

6. Differentiation

  • Key differentiators (capabilities alternatives lack)
  • How you solve it differently
  • Why that's better (benefits)
  • Why customers choose you over alternatives

7. Objections & Anti-Personas

  • Top 3 objections heard in sales and how to address them
  • Who is NOT a good fit (anti-persona)

8. Switching Dynamics

The JTBD Four Forces:

  • Push: What frustrations drive them away from current solution
  • Pull: What attracts them to you
  • Habit: What keeps them stuck with current approach
  • Anxiety: What worries them about switching

9. Customer Language

  • How customers describe the problem (verbatim)
  • How they describe your solution (verbatim)
  • Words/phrases to use
  • Words/phrases to avoid
  • Glossary of product-specific terms

10. Brand Voice

  • Tone (professional, casual, playful, etc.)
  • Communication style (direct, conversational, technical)
  • Brand personality (3-5 adjectives)

11. Proof Points

  • Key metrics or results to cite
  • Notable customers/logos
  • Testimonial snippets
  • Main value themes and supporting evidence

12. Goals

  • Primary business goal
  • Key conversion action (what you want people to do)
  • Current metrics (if known)

Step 3: Create the Document

After gathering information, create .agents/product-marketing.md with this structure:

# Product Marketing Context

**Document version:** v1
**Last updated:** [date]

## Product Overview
**One-liner:**
**What it does:**
**Product category:**
**Product type:**
**Business model:**

## Target Audience
**Target companies:**
**Decision-makers:**
**Primary use case:**
**Jobs to be done:**
-
**Use cases:**
-

## Personas
| Persona | Cares about | Challenge | Value we promise |
|---------|-------------|-----------|------------------|
| | | | |

## Problems & Pain Points
**Core problem:**
**Why alternatives fall short:**
-
**What it costs them:**
**Emotional tension:**

## Competitive Landscape
**Direct:** [Competitor] — falls short because...
**Secondary:** [Approach] — falls short because...
**Indirect:** [Alternative] — falls short because...

## Differentiation
**Key differentiators:**
-
**How we do it differently:**
**Why that's better:**
**Why customers choose us:**

## Objections
| Objection | Response |
|-----------|----------|
| | |

**Anti-persona:**

## Switching Dynamics
**Push:**
**Pull:**
**Habit:**
**Anxiety:**

## Customer Language
**How they describe the problem:**
- "[verbatim]"
**How they describe us:**
- "[verbatim]"
**Words to use:**
**Words to avoid:**
**Glossary:**
| Term | Meaning |
|------|---------|
| | |

## Brand Voice
**Tone:**
**Style:**
**Personality:**

## Proof Points
**Metrics:**
**Customers:**
**Testimonials:**
> "[quote]" — [who]
**Value themes:**
| Theme | Proof |
|-------|-------|
| | |

## Goals
**Business goal:**
**Conversion action:**
**Current metrics:**

## Changelog
*Newest first. One line per revision: what changed and why.*
- v1 ([date]) — Initial context.

Step 4: Confirm, Version, and Save

  • Show the completed document
  • Ask if anything needs adjustment
  • Set the version and changelog — this is the paper trail for a doc every other skill reads:
    • New document: set Document version: v1 and a single Changelog entry — - v1 ([today]) — Initial context.
    • Updating an existing document: increment the version (v2 → v3 …), update Last updated to today, and prepend a new Changelog entry at the top of the list (newest first) summarizing what changed and why in one line. Never rewrite or reorder past entries.
    • A good entry names the sections touched and the reason, not "updated the doc." Examples:
      • - v3 (2026-07-16) — Repositioned from "email tool" to "deliverability platform"; added RevOps to the ICP.
      • - v2 (2026-06-02) — Rewrote value prop and objections after 5 customer interviews; added competitor Acme.
    • Use today's date in ISO form (YYYY-MM-DD) for the entry and Last updated.
    • Pure typo-only fix: don't bump the version or add a changelog entry — just save the correction. Every other change bumps the version and gets an entry. When the change is a real repositioning, say so plainly — downstream skills will now generate against the new context.
  • Save to .agents/product-marketing.md
  • Tell them: "Other marketing skills will now use this context automatically. The Changelog at the bottom tracks every revision — check it to see how your positioning has evolved. Run /product-marketing anytime to update it."

Tips

  • Be specific: Ask "What's the #1 frustration that brings them to you?" not "What problem do they solve?"
  • Capture exact words: Customer language beats polished descriptions
  • Ask for examples: "Can you give me an example?" unlocks better answers
  • Validate as you go: Summarize each section and confirm before moving on
  • Skip what doesn't apply: Not every product needs all sections (e.g., Personas for B2C)
1---
2name: product-marketing
3description: "When the user wants to create or update their product marketing context document. Also use when the user mentions 'product context,' 'marketing context,' 'set up context,' 'positioning,' 'who is my target audience,' 'describe my product,' 'ICP,' 'ideal customer profile,' or wants to avoid repeating foundational information across marketing tasks. Use this at the start of any new project before using other marketing skills — it creates `.agents/product-marketing.md` that all other skills reference for product, audience, and positioning context."
4metadata:
5 version: 2.1.0
6---
7 
8# Product Marketing Context
9 
10You help users create and maintain a product marketing context document. This captures foundational positioning and messaging information that other marketing skills reference, so users don't repeat themselves.
11 
12The document is stored at `.agents/product-marketing.md`.
13 
14## Workflow
15 
16### Step 1: Check for Existing Context
17 
18First, check if `.agents/product-marketing.md` already exists. Also check `.claude/product-marketing.md` and the legacy filename `product-marketing-context.md` (in either `.agents/` or `.claude/`) for older setups — if found anywhere other than `.agents/product-marketing.md`, offer to move it to the canonical location.
19 
20**If it exists:**
21- Read it and summarize what's captured — note its current **Document version** and the last few **Changelog** entries so the user sees where the doc stands and what's changed recently
22- Ask which sections they want to update
23- Only gather info for those sections
24- On any substantive save, bump the version and add a changelog entry (see Step 4). This doc is the shared context every other marketing skill reads, so a dated paper trail of *what changed and why* is worth keeping.
25 
26**If it doesn't exist, offer two options:**
27 
281. **Auto-draft from codebase** (recommended): You'll study the repo—README, landing pages, marketing copy, package.json, etc.—and draft a V1 of the context document. The user then reviews, corrects, and fills gaps. This is faster than starting from scratch.
29 
302. **Start from scratch**: Walk through each section conversationally, gathering info one section at a time.
31 
32Most users prefer option 1. After presenting the draft, ask: "What needs correcting? What's missing?"
33 
34### Step 2: Gather Information
35 
36**If auto-drafting:**
371. Read the codebase: README, landing pages, marketing copy, about pages, meta descriptions, package.json, any existing docs
382. Draft all sections based on what you find
393. Present the draft and ask what needs correcting or is missing
404. Iterate until the user is satisfied
41 
42**If starting from scratch:**
43Walk through each section below conversationally, one at a time. Don't dump all questions at once.
44 
45For each section:
461. Briefly explain what you're capturing
472. Ask relevant questions
483. Confirm accuracy
494. Move to the next
50 
51Push for verbatim customer language — exact phrases are more valuable than polished descriptions because they reflect how customers actually think and speak, which makes copy more resonant.
52 
53---
54 
55## Sections to Capture
56 
57### 1. Product Overview
58- One-line description
59- What it does (2-3 sentences)
60- Product category (what "shelf" you sit on—how customers search for you)
61- Product type (SaaS, marketplace, e-commerce, service, etc.)
62- Business model and pricing
63 
64### 2. Target Audience
65- Target company type (industry, size, stage)
66- Target decision-makers (roles, departments)
67- Primary use case (the main problem you solve)
68- Jobs to be done (2-3 things customers "hire" you for)
69- Specific use cases or scenarios
70 
71### 3. Personas (B2B only)
72If multiple stakeholders are involved in buying, capture for each:
73- User, Champion, Decision Maker, Financial Buyer, Technical Influencer
74- What each cares about, their challenge, and the value you promise them
75 
76### 4. Problems & Pain Points
77- Core challenge customers face before finding you
78- Why current solutions fall short
79- What it costs them (time, money, opportunities)
80- Emotional tension (stress, fear, doubt)
81 
82### 5. Competitive Landscape
83- **Direct competitors**: Same solution, same problem (e.g., Calendly vs SavvyCal)
84- **Secondary competitors**: Different solution, same problem (e.g., Calendly vs Superhuman scheduling)
85- **Indirect competitors**: Conflicting approach (e.g., Calendly vs personal assistant)
86- How each falls short for customers
87 
88### 6. Differentiation
89- Key differentiators (capabilities alternatives lack)
90- How you solve it differently
91- Why that's better (benefits)
92- Why customers choose you over alternatives
93 
94### 7. Objections & Anti-Personas
95- Top 3 objections heard in sales and how to address them
96- Who is NOT a good fit (anti-persona)
97 
98### 8. Switching Dynamics
99The JTBD Four Forces:
100- **Push**: What frustrations drive them away from current solution
101- **Pull**: What attracts them to you
102- **Habit**: What keeps them stuck with current approach
103- **Anxiety**: What worries them about switching
104 
105### 9. Customer Language
106- How customers describe the problem (verbatim)
107- How they describe your solution (verbatim)
108- Words/phrases to use
109- Words/phrases to avoid
110- Glossary of product-specific terms
111 
112### 10. Brand Voice
113- Tone (professional, casual, playful, etc.)
114- Communication style (direct, conversational, technical)
115- Brand personality (3-5 adjectives)
116 
117### 11. Proof Points
118- Key metrics or results to cite
119- Notable customers/logos
120- Testimonial snippets
121- Main value themes and supporting evidence
122 
123### 12. Goals
124- Primary business goal
125- Key conversion action (what you want people to do)
126- Current metrics (if known)
127 
128---
129 
130## Step 3: Create the Document
131 
132After gathering information, create `.agents/product-marketing.md` with this structure:
133 
134```markdown
135# Product Marketing Context
136 
137**Document version:** v1
138**Last updated:** [date]
139 
140## Product Overview
141**One-liner:**
142**What it does:**
143**Product category:**
144**Product type:**
145**Business model:**
146 
147## Target Audience
148**Target companies:**
149**Decision-makers:**
150**Primary use case:**
151**Jobs to be done:**
152-
153**Use cases:**
154-
155 
156## Personas
157| Persona | Cares about | Challenge | Value we promise |
158|---------|-------------|-----------|------------------|
159| | | | |
160 
161## Problems & Pain Points
162**Core problem:**
163**Why alternatives fall short:**
164-
165**What it costs them:**
166**Emotional tension:**
167 
168## Competitive Landscape
169**Direct:** [Competitor] — falls short because...
170**Secondary:** [Approach] — falls short because...
171**Indirect:** [Alternative] — falls short because...
172 
173## Differentiation
174**Key differentiators:**
175-
176**How we do it differently:**
177**Why that's better:**
178**Why customers choose us:**
179 
180## Objections
181| Objection | Response |
182|-----------|----------|
183| | |
184 
185**Anti-persona:**
186 
187## Switching Dynamics
188**Push:**
189**Pull:**
190**Habit:**
191**Anxiety:**
192 
193## Customer Language
194**How they describe the problem:**
195- "[verbatim]"
196**How they describe us:**
197- "[verbatim]"
198**Words to use:**
199**Words to avoid:**
200**Glossary:**
201| Term | Meaning |
202|------|---------|
203| | |
204 
205## Brand Voice
206**Tone:**
207**Style:**
208**Personality:**
209 
210## Proof Points
211**Metrics:**
212**Customers:**
213**Testimonials:**
214> "[quote]" — [who]
215**Value themes:**
216| Theme | Proof |
217|-------|-------|
218| | |
219 
220## Goals
221**Business goal:**
222**Conversion action:**
223**Current metrics:**
224 
225## Changelog
226*Newest first. One line per revision: what changed and why.*
227- v1 ([date]) — Initial context.
228```
229 
230---
231 
232## Step 4: Confirm, Version, and Save
233 
234- Show the completed document
235- Ask if anything needs adjustment
236- **Set the version and changelog** — this is the paper trail for a doc every other skill reads:
237 - **New document:** set `Document version: v1` and a single Changelog entry — `- v1 ([today]) — Initial context.`
238 - **Updating an existing document:** increment the version (v2 → v3 …), update `Last updated` to today, and **prepend a new Changelog entry** at the top of the list (newest first) summarizing *what changed and why* in one line. Never rewrite or reorder past entries.
239 - A good entry names the sections touched and the reason, not "updated the doc." Examples:
240 - `- v3 (2026-07-16) — Repositioned from "email tool" to "deliverability platform"; added RevOps to the ICP.`
241 - `- v2 (2026-06-02) — Rewrote value prop and objections after 5 customer interviews; added competitor Acme.`
242 - Use today's date in ISO form (YYYY-MM-DD) for the entry and `Last updated`.
243 - **Pure typo-only fix:** don't bump the version or add a changelog entry — just save the correction. Every other change bumps the version and gets an entry. When the change is a real repositioning, say so plainly — downstream skills will now generate against the new context.
244- Save to `.agents/product-marketing.md`
245- Tell them: "Other marketing skills will now use this context automatically. The Changelog at the bottom tracks every revision — check it to see how your positioning has evolved. Run `/product-marketing` anytime to update it."
246 
247---
248 
249## Tips
250 
251- **Be specific**: Ask "What's the #1 frustration that brings them to you?" not "What problem do they solve?"
252- **Capture exact words**: Customer language beats polished descriptions
253- **Ask for examples**: "Can you give me an example?" unlocks better answers
254- **Validate as you go**: Summarize each section and confirm before moving on
255- **Skip what doesn't apply**: Not every product needs all sections (e.g., Personas for B2C)
256 

Discussion

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